TERMS OF USE

Welcome to Sunchild Naturals, where the services and content available on our site are subject to the following terms and conditions. By accessing or using this site, you are acknowledging that you have read, understand, and agree, without qualification or limitation, to be bound by these terms and conditions, which include our privacy policy.

PRIVACY POLICY

Please review our privacy policy, which also governs your visit to sunchildnatural.com so that you may understand our privacy practices.

DISCLAIMER OF WARRANTIES

Sunchild Naturals website is provided on an "as is" basis without warranty of any kind, express or implied. You expressly agree that the use of the website is at your sole risk. We do not warrant that the website will be uninterrupted or error free, nor do we make any warranty as to any results that may be obtained by use of the website. We make no other warranties, expressed or implied, including, but not limited to, any implied warranties of merchantability or fitness for a particular purpose.

ACCURACY OF INFORMATION

We attempt to be as accurate as possible when describing our products on Sunchildnaturals.com; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors, sizes, prices or other content available on sunchildnaturals.com are accurate, complete, reliable, current, or error-free.

INTELLECTUAL PROPERTY

All content available on sunchildnaturals.com, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, software, and the compilation thereof (collectively, the "content"), is the property of sunchildnaturals.com, our affiliates, partners, or licensors, and is protected by Canadian and international copyright laws.

The trademarks, logos, and service marks displayed on sunchildnaturals.com (collectively, the "trademarks") are the registered and unregistered marks of sunchildnaturals.com, our affiliates, partners, or licensors, in the United States and other countries, and are protected by Canadian and international trademark laws.

Except as set forth in the limited licenses section below, or as required under applicable law, neither the content nor trademarks nor any portion of sunchildnaturals.com may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.

LIMITED LICENSE

We grant you a limited, revocable, and non-exclusive license to access and make personal use of sunchildnaturals.com. This limited license does not include the right to: (I) frame or utilize framing techniques to enclose sunchildnaturals.com or any portion thereof; (II) modify or download sunchildnaturals.com or content (except caching or as necessary to view sunchildnaturals.com); (III) make any use of sunchildnaturals.com or content other than personal use; (IV) create any derivative work based upon either sunchildnaturals.com or content; (V) collect account information for the benefit of yourself or another party; (VI) use any meta tags or any other "hidden text" utilizing our name or the trademarks; or (VII) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.

YOUR OBILGATIONS & RESPONSIBILITY

In the use or access of sunchildnaturals.com you shall comply with these terms and conditions and the special warnings or instructions for access or use posted on sunchildnaturals.com. You shall act always in accordance with the law, custom, and in good faith. You may not change or modify sunchildnaturals.com or any content or services that may appear on sunchildnaturals.com, and you may not impair the integrity or operation of sunchildnaturals.com in any way. Without limiting the generality of any other provision of these terms and conditions, if you breach any of the obligations set forth in these terms and conditions (including our privacy policy), you will be liable for all losses and damages suffered by sunchildnaturals.com, our affiliates, partners, or licensors.

THIRD PARTY LINKS

We are not responsible for the content of any off-website pages or any other websites linked to or from sunchildnaturals.com. Links appearing on sunchildnaturals.com are for convenience only and are not an endorsement by us, our affiliates, or our partners of the referenced content, product, service, or supplier. You’re linking to or from any off-website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-website pages or any other websites linked to or from sunchildnaturals.com, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and web sites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-website pages and other websites that you visit.

SUBMISSIONS

Any content submissions to Sunchild Naturals or our related social media pages, such as on Facebook, Twitter, etc., including but not limited to ideas, any inquiries, feedback, suggestions, ideas, or other information you provide us in any form, including but not limited to text, images, videos, etc. (collectively, "submissions") will be treated as non-proprietary and non-confidential. Subject to the terms of our privacy policy, by transmitting or posting any submission, you hereby grant us a nonexclusive, royalty-free, perpetual, transferable, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute, and display any submission in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works. You also acknowledge that your submission may not be returned and that we may use your submission, and any ideas, concepts, or know-how contained therein, for any purpose, including, without limitation, developing, manufacturing, distributing, and marketing products.

If you make a submission, you represent and warrant that you own or otherwise control the rights to your submission. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam." you may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any submission. You agree to indemnify us for all claims arising from or in connection with any claims to any rights in any Submission.

INDEMNIFIACTION

You agree to defend, indemnify, and hold us harmless for any loss, damages, or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your use of sunchildnaturals.com. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots.

LIMITATION OF LIABILITY

Under no circumstances shall we be liable to you or any other person for any indirect, incidental, consequential, or punitive damages arising out of or relating to this agreement. Your sole and exclusive remedy under this agreement shall be to discontinue your use of the website and terminate this agreement. These limited remedies will remain in effect even if their primary purpose is not met.

TERMINATION

You may terminate this agreement by providing written notice to us. Upon such termination, you shall cease all use of sunchildnaturals.com and we shall be permitted to delete your account and any and all information associated therewith.

GENERAL INFORMATION

You acknowledge and agree that these terms and conditions, which include our privacy policy, constitute the complete and exclusive agreement between us concerning your use of sunchildnaturals.com and supersede and govern all prior proposals, agreements, or other communications.

We reserve the right, in our sole discretion, to change these terms and conditions at any time by posting the changes on sunchildnaturals.com. Any changes are effective immediately upon posting to sunchildnaturals.com. Your continued use of sunchildnaturals.com constitutes your agreement to all such terms and conditions. We may, with or without prior notice, terminate any of the rights granted by these terms and conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of sunchildnaturals.com.

Nothing in these terms and conditions shall be interpreted as establishing any agency, partnership, or other forms of joint enterprise between us. Our failure to require your performance of any provision of this agreement shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision of this agreement be construed or held to be a waiver of the provision itself. If any provision of these terms and conditions is held to be unenforceable or invalid by any applicable law or arbitral award or court decision, such unenforceability or invalidity shall not render these terms and conditions unenforceable or invalid as a whole. We will amend or replace such a provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision.

Sunchildnaturals products are used at your own risk. sunchildnaturals.com does not accept responsibility for any damage caused by the use or misuse of its products. Please refer to http://www.sunchildnaturals.com/msds/ for safety instructions before using any of our products.

If you have any questions regarding these terms and conditions, please contact us at info@sunchildnaturals.com.

Effective on April 5, 2019

This privacy statement describes how Sunchild Naturals collects and uses the personal information you provide on our website, www.sunchildnaturals.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

COLLECTION & USE OF PERSONAL INFORMATION

We collect the following personal information from you:

Contact information such as name, email address, mailing address, phone number,

Billing information such as credit card numbers and billing addresses

Financial information such as bank or brokerage account numbers, types of investments,

Unique identifiers such as user names, account numbers, and passwords

Personal PreferencesInformation such as product wish lists, order history, marketing preferences

Demographic information, such as age, education, gender, interests, and zip code, is collected.

As is true of most websites, we automatically collect information about your computer, such as your IP address, browser type, referring/exit pages, and operating system. We use the following information to:

Complete your order.

We will send you an order confirmation.

Assess the needs of your business to determine suitable products.

Send your requested product or service information.

Send product updates or warranty information.

Respond to customer service requests.

Manage your account

Please send you a catalog.

I will send you a newsletter

Send you marketing materials

Contests and sweepstakes that you entered will be administered, and you will be notified if you have won.

Improving our Web site and marketing efforts

Conducting research and analysis

Display content based on your interests.

Facilitate your transactions with other users.

Choice/Opt-Out:

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, or you can contact us at privacy@sunchildnaturals.com.

Obtained Third-Party Information

We obtain address information about you from third-party sources, such as the Canada/US Postal Service, to verify your address so we can properly ship your order to you and to prevent fraud.

If you provide us with personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

COOKIES

Sunchild Naturals does not use cookies for any purpose other than the ones listed in this policy. By using our website, you agree that cookies may be placed on your computer or internet-enabled device. Please note that this Cookie Policy only applies to visitors of the Sunchild Naturals homepage and does not apply to the dashboard for merchants.
What are cookies?
A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use a number of different cookies on the Smart Beauty website, including necessary, functional, performance and targeting cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. We use this information to improve the browsing experience for all of our users.
What cookies do we use and why?
Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work, and we do not use these cookies to collect personal information about you. For example, we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages.
We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to

authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:

User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service.
Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.
User interface customization persistent cookies are used to store a user’s preference regarding a service across web pages.
Sunchild Naturals is dedicated to user experience and we use many tools to help us improve our website. To this end, we use performance cookies to collect information about how you use our website and how often. These cookies only gather information for statistical purposes and do not gather any information that can personally identify you. However, because these cookies are not strictly necessary for the use of our website, we require your consent to use them. The performance cookies we use include:
First party analytics cookies - We use these cookies to estimate the number of unique visitors, to improve our website and to detect the most searched for words in search engines that lead to a webpage. These cookies are not used to target you with online marketing. We use these cookies to learn how our website is performing and make relevant improvements to improve your browsing experience.
We also use Google Analytics and other third-party analytics providers to help measure how users interact with our website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with the website. For more information on Google Analytics, visit Google’s information page. For instructions on how opt out of Google Analytics, see below..
Targeting cookies are used on our website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our website and we may share this information with third-parties, such as advertisers. Although these cookies can track your visits to our website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. We do not use third-party advertising cookies.
Finally, Social plug-in tracking cookies are used by many social networks that have “social plug-in modules”. We integrate these modules into our platform to provide services than can be considered as “explicitly requested” by our users. Your consent, however, is required because some third-party social plug-in tracking cookies are used for things like behavioural advertising, analytics, and/or market research.

How long will cookies remain on my computer or mobile device?

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 90 days and two years from the date they are downloaded to your device. See the section below on how to control cookies for more information on removing them before they expire.

Social Buttons

Social Buttons for third-party social media sites are used to enable our users to share or bookmark web pages. We cannot prevent these sites from collecting information about you. To understand how third-party social media sites use information about your activities on our website and the internet, please read their respective Terms of Use and Privacy Policies.

How to control cookies?
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

You can opt out of customized ads by visiting:

Ads Preference Manager
To opt-out of Google Analytics:
Google Analytics Opt-out Browser Add-on

If you use our website without opting out, it means that you understand and agree to data collection for the purpose of marketing ads to you.

INFORMATION SHARING

When you use sunchildnaturals.com or send an e-mail to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the sunchildnaturals.com site or through other online methods. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities, such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information.

as required by law, such as to comply with a subpoena or similar legal process.

When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,

If sunchildnaturals.com is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

To any other third party with your prior consent to do so.
To help complete the transaction, we make your contact information available to other users that you transact with on this site.

SECURITY

The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can contact us at privacy@sunchildnaturals.com.

We may update this privacy statement to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

CONTACT INFORMATION

You can contact us about this privacy statement by emailing us at privacy@sunchildnaturals.com

SECURE SHOPPING

Sunchildnaturals employs advanced encryption technology to ensure a secure shopping environment for our valued customers. The entire order process, from shopping cart to checkout, takes place on a Third Party secure server and can be verified by checking your browser's security icon. Internet Explorer displays a padlock when the page you are viewing is hosted by a secure server. You will also notice that the URL of a secure page begins with "https" instead of "http." If you have any questions regarding the security of your information please do not hesitate to contact us.

PAYMENT OPTIONS

We accept all online payments of Visa, Visa debit, MasterCard, and American Express, through PayPal, we also accept Email transfers, Money Transfers, and mail-in Checks. You do not need to have a PayPal account to pay with PayPal.

MINIMUM ORDERS

Sunchildnaturals does not have a minimum order purchase requirement. You are welcome to order as little, or as much of our products as you would like. You are welcome to call in your orders to our distribution centre at XXXX. We are in the office from 9 a.m. to 4 p.m. daily, but feel free to leave a message if you get our secure voice mail.

CREDIT CARDS

If your card is declined, sunchildnaturals.com will send an email (to the address associated with the declined order) to let you know. Often, it is due to an incorrect address or security code. We take our customers' security very seriously, and for that reason, we require the exact billing address and security codes for all of our credit card transactions. It is also for security reasons that we do not have access to your full credit card number and ask that you call us at XXXXX with your credit card information. Our customer service representative will then be able to quickly and safely process your credit card. We do not recommend emailing credit card information, as email is not a secure form of communication. Please note that our transit and turnaround times begin after we have received valid payment information, not at the time the order was placed.